Who to Contact
If you have a specific problem or question, contact the relevant person depending on the topic.
Routing table
| Topic | Staff |
|---|---|
| Launcher / launcher technical issues | Saji |
| Main Quests / Daily Quests / Runes | Itaro, Zoulo |
| Side Quests / Halloween Quests / Kickstarter | Nox |
| Game design, in-game bugs, in-game roles questions | Strafverfolgung, Maehaara, La_Compote_ |
| Bugs, general questions, hesitation/doubts | Relax |
| Refunds at stake, Discord ranks, moderation | Strafverfolgung |
| Refunds at stake (Key, Dungeon TP, instance creation), WG issue, Level 10 request | Refound Team |
| Plugin-related bugs | Astios, Adrien |
| AdminDev (general / does a bit of everything) | Chikage |
| Streamer/Media rank request | Strafverfolgung, Relax |
| Dungeon | ImForYou |
| Everything related to Guilds | AlPacioni |
Notes
- If the right owner is unavailable, route to the closest domain lead rather than answering blindly.
- For refunds/purchases, always collect player identifiers first (username/UUID + transaction ID if applicable).